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When you add an item to cart, shipping costs are automatically calculated on the basis of package weight and mode of shipping chosen by you. Orders received before Noon IST (Indian Standard Time) usually ship out the same business day. Orders received after this time generally leave the next business day. Our International delivery partners include names like DHL, FedEx, UPS and TNT. Though no orders are delivered on Sundays but we make sure that you receive your orders at the earliest.
To cancel your order, either login to your Account and press Cancel against your Open Order or mail us at email@example.com with your order details and we'll cancel it promptly.
It has been notified that the Customs Department in some countries - Qatar, Italy, Spain, Costa-Rica, Czech Republic, Isreal and Germany have begun charging an additional amount (around 5% extra) as Custom Clearance fee. We at Teacurry work with the customs clearance departments of different countries to ensure that the package reaches you as quickly as possible, but in these specific cases, the additional charge will have to be borne by the customer. However this is not the case with other countries across the globe.
For international shipping, we work primarily with DHL, FedEx, EMS (India Post) and Air Mail to deliver our teas worldwide. Express service (DHL/FedEx) takes up to 5 working days for delivery, EMS Speed Post takes up to 30 working days for delivery and Air Mail takes up to 45 days for delivery. For shipping to destinations within India, we primarily work with Bluedart. We use Fedex India, or EMS for Out of Delivery Areas(ODA). For further information regarding shipping and cancellation policies, see our FAQ section
You can also email us at firstname.lastname@example.org and we'll be glad to assist you with your order.